Receptionist Diploma

Take the first step towards becoming a successful receptionist with our in-centre and online receptionist course.

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All the skills you need to be a professional receptionist

Our Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.

 

Award and Associated Qualifications

Awarded 110 CPD points upon successful completion

Start Date

Flexible

Study Type

In centre, online, or a combination

Training Type

diploma

Duration

110 hours or 4 weeks full-time study

About this diploma

What does a receptionist do?

A receptionist acts as the face of a company. On the telephone or in person, they are the first point of contact for clients, customers and employees. As such, a receptionist is responsible for providing a positive first and final impression to visitors.

Receptionists are also on the frontline of communications. It is their job to ensure information is passed quickly and accurately to the right recipients, while also dealing with enquiries and requests from clients and other colleagues.

Receptionist qualifications – what do you need?

While you don’t need any formal receptionist qualifications to be considered by employers, skills you gain with receptionist classes are often critical to your job application’s success.

What is a receptionist diploma course?

With Pitman’s receptionist diploma, you learn all the relevant administerial, IT and communication skills to improve your employability. Study our receptionist courses online or in one of our local centres to start your career development today.

Why take a receptionist course with Pitman Training?

  • A highly respected training provider, a Pitman Training receptionist course instantly enhances your CV.
  • Our receptionist training courses cover everything from how to reach typing speeds of 20-40+ words per minute to the basics of using Microsoft Word.
  • You can combine our receptionist courses with a related Pitman Training course to further improve your employability. Receptionist training pairs well with General Office skills and PA courses.
  • Courses run all year long across the UK in our professional receptionist course centres. Prefer to learn receptionist training courses at home? All courses are available online, too.
  • All of our receptionist certification courses are CPD-accredited, earning you valuable CPD points that are highly regarded among employers.
  • Study receptionist courses at your own pace. Whether it is full-time or part-time, Pitman Training fits around your schedule.
  • Whether you learn online or at one of our training centres, you can always count on the support of our receptionist course advisors to guide your learning journey.

What skills will I gain by taking receptionist classes?

Our receptionist training diploma covers all the essential skills required, including effective communication, IT literacy and a working knowledge of business social media.

What do you study in receptionist training?

When you take our Effective Business Communication course, you learn how to communicate face-to-face, on the phone and online. Additionally, these receptionist classes teach the basics of business presentations, helping to improve confidence, both behind the receptionist desk and beyond.

You will also become more familiar with industry-standard IT programmes, such as Microsoft Word and Outlook, when you take our receptionist diploma. As for social media receptionist training, our Twitter for Business and Facebook for Business courses offer an opportunity to expand your skillset in the role, and to brush up on essential business marketing skills.

Along with our core receptionist courses, you also choose one additional elective course. These extra receptionist classes range from Speedwriting and Audio Transcription to Excel and Telephone Techniques.

To get started with your chosen receptionist classes, all you need to do is login to your myPitman account. Our online campus has everything you need to complete your receptionist diploma, whether you’re studying receptionist courses online or in-centre.

Receptionist training courses online

You can take your receptionist training online, or in our centres. Whichever type of receptionist course you choose, whether online or in-centre, our experienced course advisors are with you every step of the way. Just get in touch for a free, friendly career consultation with our training experts.

Aims and Objectives

The Pitman Training Receptionist Diploma will teach you superior skills to ensure you are able to effortlessly manage the most demanding tasks – making you a highly valued member of any business. As a Receptionist you’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues even when you’re busy with a range of tasks.

Courses Included

Effective Business Communication

This excellent course will raise your game when it comes to business communication skills, which is often top of the list of qualities demanded by employers. 

Typaz

In just 25 hours speeds of 20-40+ words per minute are perfectly achievable, even if you have little prior experience. Comprising 10 lessons, you’ll also receive guidance on ergonomics, technique and accuracy. 

alternative Typaz Speed

With our typaz speed course we'll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference that will make to your productivity and daily work!

Word

Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment, in as short a time as possible. 

alternative Word Expert

This training course in Microsoft Word will propel your Word skills forward to an advanced level. Over several lessons, you’ll become confident in a range of Word’s more sophisticated features. 

Outlook

This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.

Professional Receptionist Essentials

The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be. This course covers the relevant skills that potential receptionists will need, and provides students with scenarios that they may find themselves in. Unlike many receptionist courses, this course focuses on the job, the lifestyle and other aspects that students can expect when they become a receptionist. 

alternative Professional Receptionist Seminar

This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. Speak to your nearest centre for details of the next seminar dates.

 

Twitter for Business

This short course takes you through the basics of how to get started with this popular social media platform, enabling you to make effective use of it for a number of different purposes.

alternative Facebook for Business

Learn how to use Facebook to promote and market your organisation. This course looks at how businesses can maximise their social media presence on this social media platform.

 

Elective Courses

In addition to the core courses you will also select one additional elective course of your own choice. Below are some recommendations but there is a wider list of courses available. Speak to a Course Advisor for more information. 

Sales Training

This is an online sales training course. It contains eight modules covering subjects such as the laws and ethics of selling, using market information, preparing and delivering a sales presentation to handling objections and negotiating. 

Typaz Speed

With our typaz speed course we'll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference that will make to your productivity and daily work!

Telephone Techniques - Seminar

This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.

 

Excel

Microsoft Excel is the world’s most popular spreadsheet program. This course is suitable for beginner to intermediate level.

Over 10 self-paced lessons you’ll learn how to format your spreadsheet to best display your information, handle simple and complex formulas, insert charts, learn how to insert functions such as IFERROR and much much more.

PowerPoint

Our comprehensive PowerPoint training course will help you get to grips with this popular presentation software. Learning with us will teach you how to produce exciting presentations for effective communication in business.

Audio Transcription Level 1

Audio Transcription is a valuable skill to gain, with applications in many industry sectors. This course will help you learn how to operate audio transcribing equipment and become proficient in document transcription.

 

SpeedWriting

Our SpeedWriting course is a new way to learn the BakerWrite™ SpeedWriting system in just six hours. It will help you accurately record the spoken word, to speeds over 40 wpm.

Pre-Requisites

There are no pre-requisites required.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 

 

Self-Funded: 

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

 

 

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

 

 

Career Path

After working in a Receptionist role with time and experience, and possibly further training, you could look towards jobs such as Senior Administrator, Personal Assistant (PA) or Office Manager as a route to progress your career.  

Receptionist Diploma Training Centres

Location Address Region
Carlow Pitman Training Carlow, Unit 1, Deerpark Business Complex, Dublin Road, Carlow Enquire &
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Cork Pitman Training Cork, Unit 4, Airport East Business & Technology Park, Cork Enquire &
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Dublin Pitman Training Dublin, 3 Westland Square, Pearse Street, Dublin Enquire &
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Dundalk Pitman Training Dundalk, First Floor, Ramparts Shopping Centre, The Ramparts, Dundalk, Co Louth Enquire &
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Galway Pitman Training Galway, Centrepoint, Liosban Business Park, Tuam Road, Galway Enquire &
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Kerry Pitman Training Kerry, 2nd Floor Davcon Building, Monavalley Business Park, Tralee, Co. Kerry Enquire &
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Limerick Pitman Training Limerick, Unit 8 Chapel Court, Cathedral Place, Limerick Enquire &
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Maynooth Pitman Training Maynooth, Unit H 11 - First Floor, Maynooth Business Campus, Straffan Road, Maynooth Enquire &
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Mullingar Pitman Training Mullingar, Castle House, Castle Street, Mullingar, Co. Westmeath, Enquire &
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Naas Pitman Training Naas, Monread Shopping Centre, Monread Road, Naas Enquire &
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Sligo Pitman Training Sligo, Abbey House, JFK Parade, Sligo Enquire &
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Swords Pitman Training Swords, Chamber Buildings, North Street, Swords, Co.Dublin Enquire &
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Wexford Pitman Training Wexford, Unit 10, Westpoint Business Park, Clonard, Wexford Town Enquire &
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Waterford Pitman Training Waterford, Unit 630C, Northern Extension, IDA Business Park, Cleaboy Road, Waterford Enquire &
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Laois Pitman Training Laois, Kea-Lew Business Park, Mountrath Road, Portlaoise, Co Laois, Enquire &
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Athlone Pitman Training Athlone, C/O Athlone Chamber, Unit 12, Inis Oir, Golden Island, Athlone Enquire &
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Clare Pitman Training Clare, Unit 10, Tracklands Business Park, Ennis, Co. Clare Enquire &
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Wicklow Pitman Training Wicklow, 10 Bullford Business Campus, Kilcoole, Co. Wicklow Enquire &
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Carlow
Pitman Training Carlow, Unit 1, Deerpark Business Complex, Dublin Road, Carlow R93 K409
Cork
Pitman Training Cork, Unit 4, Airport East Business & Technology Park, Cork T12 KW88
Dublin
Pitman Training Dublin, 3 Westland Square, Pearse Street, Dublin D02 N567
Dundalk
Pitman Training Dundalk, First Floor, Ramparts Shopping Centre, The Ramparts, Dundalk, Co Louth A91 R820
Galway
Pitman Training Galway, Centrepoint, Liosban Business Park, Tuam Road, Galway H91 RYD2
Kerry
Pitman Training Kerry, 2nd Floor Davcon Building, Monavalley Business Park, Tralee, Co. Kerry V92 XY58
Limerick
Pitman Training Limerick, Unit 8 Chapel Court, Cathedral Place, Limerick V94 F6K2
Maynooth
Pitman Training Maynooth, Unit H 11 - First Floor, Maynooth Business Campus, Straffan Road, Maynooth W23 R9V4
Mullingar
Pitman Training Mullingar, Castle House, Castle Street, Mullingar, Co. Westmeath, N91 Y896
Naas
Pitman Training Naas, Monread Shopping Centre, Monread Road, Naas W91 YR12
Sligo
Pitman Training Sligo, Abbey House, JFK Parade, Sligo V94 YH6Y
Swords
Pitman Training Swords, Chamber Buildings, North Street, Swords, Co.Dublin K67 A347
Wexford
Pitman Training Wexford, Unit 10, Westpoint Business Park, Clonard, Wexford Town Y35 YX60
Waterford
Pitman Training Waterford, Unit 630C, Northern Extension, IDA Business Park, Cleaboy Road, Waterford X91 HY58
Laois
Pitman Training Laois, Kea-Lew Business Park, Mountrath Road, Portlaoise, Co Laois, R32 W0DT
Athlone
Pitman Training Athlone, C/O Athlone Chamber, Unit 12, Inis Oir, Golden Island, Athlone H91 RYD2
Clare
Pitman Training Clare, Unit 10, Tracklands Business Park, Ennis, Co. Clare V95 F3C5
Wicklow
Pitman Training Wicklow, 10 Bullford Business Campus, Kilcoole, Co. Wicklow A63 TP65

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Whats the difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Course

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diploma

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.

Course Fees?

Click below for more details or call us on 1800 532632.

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