Professional Receptionist Essentials | Pitman Training

Professional Receptionist Essentials

The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be.

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Is this for you?

This course is ideal for those wishing to become receptionists, and who want to work their way up to being a senior-level receptionist. 

Optional Qualifications and Certification*

Awarded 2 CPD points upon successful completion

* not available to those on funded or TSG-supported programmes

Start Date

Flexible

Study Type

In centre, online, or a combination

Training Type

course

Duration

2 hours

Don’t hesitate to contact Pitman Training if you’re thinking about a change in career or just to upskill. There are so many great courses to choose from. It was the best decision I made for my career.

- Christina C.

About this course

If you’re thinking of becoming a receptionist, then our Professional Receptionist Essentials course is a great place to start. The course itself will give you a well-rounded knowledge of what it takes to be a receptionist, and how you can build your skills up to be the best receptionist you possibly can be. 

The course covers everything from the basics, right through to the lifestyle of a receptionist, so you can be sure that you’re covering all bases as you work through it. Within the course, there are lessons that cover things from punctuality and daily tasks, to highlighting the importance of the work/life balance and car sharing. No stone has been left unturned in this course so it’s the perfect starting point on your journey towards becoming an accomplished receptionist.    

Content is not the only positive thing about this course either. As the course follows our blended learning format, you can study wherever you wish and whenever it suits you. As always, there will be a Course Advisor on-hand to provide support if you need it. Once completed, you will be given a Pitman Training Certificate to validate the knowledge you’ve gained from the course. 

In this course there are 4 modules:

Module One ‘Introduction’:  This section of the course will take you through what you should expect as a receptionist. You’ll learn about what the role is, what it entails, and what kind of case studies you may be presented with in your job as a Receptionist. 

Module Two ‘The Role of a Receptionist’: This section covers the basic skills a receptionist needs to have in order to get an entry-level job. Skills you’ll cover in this module will include: ‘Punctuality’, ‘Answering the Phone’, ‘Effective Communication’, and ‘Being the First Face on the Foyer Floor’.

Module Three ‘What Makes a Good Receptionist?’: This section will look at more developed skills that you should try and attain as you become more experienced. Lessons and advice based on ‘Learning Another Language’, ‘Bookkeeping’, ‘Effective Communication’ and ‘Using IT Skills’ are all included in this module. 

Module Four ‘A Receptionist’s Lifestyle’: This section covers areas that a receptionist can expect to happen once they’re in their desired role. Areas such as ‘The Work/Life Balance’, ‘Commuting’ and ‘Flexible Working’ are all covered in this module. 

Aims and Objectives

The Pitman Training Professional Receptionist Essentials course should give you a complete insight into how the receptionist role works and what you can do to become the very best, senior-level receptionist you can be.

By the end of the course, you should be ready to enter an entry-level receptionist job. 

Pre-Requisites

There are no pre-requisites for this course.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 

 

Self-Funded: 

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

 

 

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

 

 

Career Path

Further study on a wider range of subjects such as bookkeeping, a Receptionist Diploma and gaining more office IT skills can give you access to senior-level receptionist roles as your experience grows.  

Additional Information

Professional Receptionist Essentials Course Training Centres

Location Address Region
Carlow Pitman Training Carlow, Unit 1, Deerpark Business Complex, Dublin Road, Carlow Enquire &
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Clare Pitman Training Clare, Unit 10, Tracklands Business Park, Ennis, Co. Clare Enquire &
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Cork Pitman Training Cork, Unit 4, Airport East Business & Technology Park, Cork Enquire &
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Dublin Pitman Training Dublin, 3 Westland Square, Pearse Street, Dublin Enquire &
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Dublin-Swords Pitman Training Dublin-Swords, Chamber Buildings, North Street, Swords, Co.Dublin Enquire &
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Dundalk Pitman Training Dundalk, First Floor, Ramparts Shopping Centre, The Ramparts, Dundalk, Co Louth Enquire &
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Galway Pitman Training Galway, Centrepoint, Liosban Business Park, Tuam Road, Galway Enquire &
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Kerry Pitman Training Kerry, 2nd Floor Davcon Building, Monavalley Business Park, Tralee, Co. Kerry Enquire &
Book Now
Kildare Pitman Training Kildare, Monread Shopping Centre, Monread Road, Naas Enquire &
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Laois Pitman Training Laois, Kea-Lew Business Park, Mountrath Road, Portlaoise, Co Laois, Enquire &
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Limerick Pitman Training Limerick, Unit 8 Chapel Court, Cathedral Place, Limerick Enquire &
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Mullingar Pitman Training Mullingar, Castle House, Castle Street, Mullingar, Co. Westmeath, Enquire &
Book Now
Sligo Pitman Training Sligo, Abbey House, JFK Parade, Sligo Enquire &
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Waterford Pitman Training Waterford, Unit 630C, Northern Extension, IDA Business Park, Cleaboy Road, Waterford Enquire &
Book Now
Wexford Pitman Training Wexford, Unit 10, Westpoint Business Park, Clonard, Wexford Town Enquire &
Book Now
Wicklow Pitman Training Wicklow, 10 Bullford Business Campus, Kilcoole, Co. Wicklow Enquire &
Book Now
Carlow
Pitman Training Carlow, Unit 1, Deerpark Business Complex, Dublin Road, Carlow R93 K409
Cork
Pitman Training Cork, Unit 4, Airport East Business & Technology Park, Cork T12 KW88
Dublin
Pitman Training Dublin, 3 Westland Square, Pearse Street, Dublin D02 N567
Dundalk
Pitman Training Dundalk, First Floor, Ramparts Shopping Centre, The Ramparts, Dundalk, Co Louth A91 R820
Galway
Pitman Training Galway, Centrepoint, Liosban Business Park, Tuam Road, Galway H91 RYD2
Kerry
Pitman Training Kerry, 2nd Floor Davcon Building, Monavalley Business Park, Tralee, Co. Kerry V92 XY58
Limerick
Pitman Training Limerick, Unit 8 Chapel Court, Cathedral Place, Limerick V94 F6K2
Mullingar
Pitman Training Mullingar, Castle House, Castle Street, Mullingar, Co. Westmeath, N91 Y896
Kildare
Pitman Training Kildare, Monread Shopping Centre, Monread Road, Naas W91 YR12
Sligo
Pitman Training Sligo, Abbey House, JFK Parade, Sligo V94 YH6Y
Dublin-Swords
Pitman Training Dublin-Swords, Chamber Buildings, North Street, Swords, Co.Dublin K67 A347
Waterford
Pitman Training Waterford, Unit 630C, Northern Extension, IDA Business Park, Cleaboy Road, Waterford X91 X7FV
Wexford
Pitman Training Wexford, Unit 10, Westpoint Business Park, Clonard, Wexford Town Y35 YX60
Laois
Pitman Training Laois, Kea-Lew Business Park, Mountrath Road, Portlaoise, Co Laois, R32 W0DT
Clare
Pitman Training Clare, Unit 10, Tracklands Business Park, Ennis, Co. Clare V95 F3C5
Wicklow
Pitman Training Wicklow, 10 Bullford Business Campus, Kilcoole, Co. Wicklow A63 TP65

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