Careers for Women in IT | IT Support courses | Waterford

Women in IT Support



This week we focus on – Careers for Women in IT Support and IT support technician courses in Waterford

A career in IT support is ideal for those who want to take on a role in a company’s IT department providing tech support help desk or even providing remote IT and desktop assistance or freelance home repairs. Certainly the flexible and remote working aspect to some of the roles available in this area provide attractive options to working mums and dads alike.

Typical tasks of a desktop support technician include:

  • Format, install, set-up, maintain and troubleshoot desktop and laptop computers for end users.
  • Coordinate with vendors to resolve problems
  • Add or replace memory, new keyboards, motherboards and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test and troubleshoot network connectivity and wireless access for local and remote computers or devices.


Research what skills and training you need:

There are excellent IT courses in Waterford available, in particular the Pitman Training IT Support Technician Diploma this Diploma training course will help you learn how to install, repair, upgrade and maintain PCs and operating systems. Core courses you will train are the CompTIA A+ series, Communication Skills for IT Specialists and Project Management Fundamentals. There are two elective courses that can then be chosen from a selection such as MTA Database Administrator Fundamentals; MTA Networking Fundamentals or MTA Server Admin Fundamentals.

The Pitman Training Advanced IT Support Technician Diploma takes your training a step further and could be your entry route to a job as a network or system administrator. It is intended for anyone already in an IT role who has a responsibility for network maintenance and management. Many of our students use this Diploma as a stepping stone to promotion, having proved to employers the scope of their skill. Core courses with this training include the CompTIA A+ Series, CompTIA Network + and CompTIA Security + along with an elective course choice from a large selection such as CompTIA Cloud + or MTA Security Fundamentals.

What to do next?

The Pitman Training team at our Waterford training centre in the IDA Industrial Park can work with you to help you best choose your career path and offer guidance and advice on how to reach your goals. If the path you are aiming for involves a refresh of a skill-set or brand new training they are on-hand for any advice you may need such as relevant courses, CV or interview skills. Our training programmes are flexible and at times to work around each student so training can easily fit in around current work or family commitments. Students can train part-time, full-time, evenings, weekends and from home.

For information on our range of Waterford training courses such as Secretarial, Office Management courses and Executive PA courses  or information on our Medical Secretary training, Legal secretary, Accounting Technician courses, Bookkeeping and Finance training, Management courses, IT Courses, Programming courses, tech training, graphic design courses and many more contact us today or call us 051 574 136 /FREEPHONE 1800 532 632, email [email protected] or WhatsApp 087 396 0854


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