Advanced IT Support Technician Diploma with CompTIA

Advanced IT Support Technician Diploma with CompTIA

This diploma prepares aspiring IT professionals for more advanced positions in IT support.

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Is this for you?

This diploma is ideal if you’re looking for a position with greater responsibility than more entry-level roles in IT departments. Upon completion of the diploma, you’ll be well positioned to gain CompTIA certification in several key areas of IT.

Award and Associated Qualifications

Awarded 300 CPD points upon successful completion

Start Date

Flexible

Study Type

In centre, online, or a combination

Training Type

diploma

Duration

300 hours flexi study or 12 weeks full-time

I started off with a single course to see how it would suit me as it had been 22 years since I had last studied. With the help from the people in Pitman, I completed the course and realised I could continue and get a Diploma. Best decision I could ever have made.

- Fiach N.

About this diploma

This diploma is ideal if you’re looking for a position with greater responsibility than more entry-level roles in IT departments. Upon completion of the diploma, you’ll be well positioned to gain CompTIA certification in several key areas of IT.

Position yourself for success in IT!

IT employees hold some of the most important jobs in any organisation. As an advanced IT Support Technician, it will be your responsibility to keep the computers and related systems running smoothly and efficiently. As a more senior support professional, your job could involve providing any of the following types of support to internal and external clients:

  • help resolve complex issues that have been escalated from Tier 1 support and require more detailed systems and applications knowledge
  • maintain system capabilities by testing existing equipment and software
  • test new systems and applications
  • train users on proper use of hardware and software
  • manage and/or train Tier 1 support technicians

The role of an advanced IT Support Technician is vital within any organisation. With this diploma, you’ll be well positioned to take on a role of greater responsibility in an IT department than the typical entry-level position.

With this diploma and some experience in a senior support role, your career could advance to positions of greater seniority and responsibility, such as Systems Administrator or IT Support Manager.

Aims and Objectives

You’ll learn essential skills in hardware and software support, network administration, IT security, and cloud computing to position you for a promising future in information technology.

Courses Included

A+ Series

CompTIA A+ provides the knowledge and skills necessary for a career in PC support. This course is designed to help you learn the skills required to gain an internationally recognised and endorsed IT accreditation.

Network+

The Network+ course will give you all the knowledge and skills you need to get a job as a network or system administrator. You will also gain necessary skills needed to gain Network+ certification.

Security+

This CompTIA certification course helps to prepare students to take and pass the SY0-601 Security+ exam and obtain the Security+ certification. This course is excellent for those looking to increase their employability prospects in security administration careers.

CompTIA Cloud Essentials

This course provides an introduction to cloud computing and covers topics, such as cloud networking, cloud migration strategies, cloud connectivity, cloud design considerations, and cloud security.

Elective Courses

In addition to the core courses you will also select one additional elective course of your own choice. Below are some recommendations but there is a wider list of courses available. Speak to a Course Advisor for more information. 

CompTIA Project+

This course will provide you with the knowledge and skills to manage the life cycle of a project in terms of defining what it is, planning each aspect, implementation, completion, and evaluation.

Communication Skills for IT Specialists

The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.

 

Database Fundamentals

In this course, you’ll learn the core concepts of relational databases, and you’ll get your feet wet with structured query language (SQL), which is used to manage data in a relational database management system.

Programming Fundamentals

This course is an introduction to programming concepts and is ideal for anyone who wishes to learn how to program but doesn't have a background in coding.

Server+

This course covers the knowledge and skills required to install, manage, and troubleshoot servers in data centers and in on-premise and hybrid environments.

Pre-Requisites

A strong interest in computers and a high-level of computer literacy.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 

 

Self-Funded: 

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

 

 

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

 

 

Career Path

CompTIA certifications are a recognisable IT industry qualification that can help you build a rewarding career in IT support and systems maintenance.

With further training in more specialised areas, you could look forward to a career in network support or administration, cloud computing, or security.

You could also bolster your skills to move into a managerial role within IT support.

Additional Information

Advanced IT Support Technician Diploma with CompTIA Training Centres

Location Address Region
Carlow Pitman Training Carlow, Unit 1, Deerpark Business Complex, Dublin Road, Carlow Enquire &
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Clare Pitman Training Clare, Unit 10, Tracklands Business Park, Ennis, Co. Clare Enquire &
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Cork Pitman Training Cork, Unit 4, Airport East Business & Technology Park, Cork Enquire &
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Dublin Pitman Training Dublin, 3 Westland Square, Pearse Street, Dublin Enquire &
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Dublin-Swords Pitman Training Dublin-Swords, Chamber Buildings, North Street, Swords, Co.Dublin Enquire &
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Dundalk Pitman Training Dundalk, First Floor, Ramparts Shopping Centre, The Ramparts, Dundalk, Co Louth Enquire &
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Galway Pitman Training Galway, Centrepoint, Liosban Business Park, Tuam Road, Galway Enquire &
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Kerry Pitman Training Kerry, 2nd Floor Davcon Building, Monavalley Business Park, Tralee, Co. Kerry Enquire &
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Kildare Pitman Training Kildare, Monread Shopping Centre, Monread Road, Naas Enquire &
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Laois Pitman Training Laois, Kea-Lew Business Park, Mountrath Road, Portlaoise, Co Laois, Enquire &
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Limerick Pitman Training Limerick, Unit 8 Chapel Court, Cathedral Place, Limerick Enquire &
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Mullingar Pitman Training Mullingar, Castle House, Castle Street, Mullingar, Co. Westmeath, Enquire &
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Sligo Pitman Training Sligo, Abbey House, JFK Parade, Sligo Enquire &
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Waterford Pitman Training Waterford, Unit 630C, Northern Extension, IDA Business Park, Cleaboy Road, Waterford Enquire &
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Wexford Pitman Training Wexford, Unit 10, Westpoint Business Park, Clonard, Wexford Town Enquire &
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Wicklow Pitman Training Wicklow, 10 Bullford Business Campus, Kilcoole, Co. Wicklow Enquire &
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Carlow
Pitman Training Carlow, Unit 1, Deerpark Business Complex, Dublin Road, Carlow R93 K409
Cork
Pitman Training Cork, Unit 4, Airport East Business & Technology Park, Cork T12 KW88
Dublin
Pitman Training Dublin, 3 Westland Square, Pearse Street, Dublin D02 N567
Dundalk
Pitman Training Dundalk, First Floor, Ramparts Shopping Centre, The Ramparts, Dundalk, Co Louth A91 R820
Galway
Pitman Training Galway, Centrepoint, Liosban Business Park, Tuam Road, Galway H91 RYD2
Kerry
Pitman Training Kerry, 2nd Floor Davcon Building, Monavalley Business Park, Tralee, Co. Kerry V92 XY58
Limerick
Pitman Training Limerick, Unit 8 Chapel Court, Cathedral Place, Limerick V94 F6K2
Mullingar
Pitman Training Mullingar, Castle House, Castle Street, Mullingar, Co. Westmeath, N91 Y896
Kildare
Pitman Training Kildare, Monread Shopping Centre, Monread Road, Naas W91 YR12
Sligo
Pitman Training Sligo, Abbey House, JFK Parade, Sligo V94 YH6Y
Dublin-Swords
Pitman Training Dublin-Swords, Chamber Buildings, North Street, Swords, Co.Dublin K67 A347
Wexford
Pitman Training Wexford, Unit 10, Westpoint Business Park, Clonard, Wexford Town Y35 YX60
Waterford
Pitman Training Waterford, Unit 630C, Northern Extension, IDA Business Park, Cleaboy Road, Waterford X91 X7FV
Laois
Pitman Training Laois, Kea-Lew Business Park, Mountrath Road, Portlaoise, Co Laois, R32 W0DT
Clare
Pitman Training Clare, Unit 10, Tracklands Business Park, Ennis, Co. Clare V95 F3C5
Wicklow
Pitman Training Wicklow, 10 Bullford Business Campus, Kilcoole, Co. Wicklow A63 TP65

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Whats the difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Course

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diploma

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.

Course Fees?

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