CompTIA A+ provides the knowledge and skills necessary for a career in PC support. This course is designed to help you learn the skills required to gain an internationally recognised and endorsed IT accreditation.
Quick EnquiryThis is a great course suitable for beginners to the IT industry. Gaining the A+ qualification is essential for anyone looking to pursue a career in IT support for roles such as IT Support Technician, PC Support, IT Helpdesk Engineer etc.
Awarded 100 CPD points upon successful completion
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I started off with a single course to see how it would suit me as it had been 22 years since I had last studied. With the help from the people in Pitman, I completed the course and realised I could continue and get a Diploma. Best decision I could ever have made.
A+ (220-1001) DOMAIN 1: MOBILE DEVICES
Laptop Hardware and Components
Install Laptop Display Components
Laptop Features
Types of Mobile Devices
Mobile Device Accessories and Ports
Mobile Device Networks and Apps
Mobile Device Synchronization
A+ (220-1001) DOMAIN 2: NETWORKING
Ports, Protocols and their Purpose
Networking Hardware Devices
SOHO Networks
Wireless Networking Protocols
Server Types
IP Addressing
Internet Connection Types
A+ (220-1001) DOMAIN 3: HARDWARE
Cable Types, Features and Purposes
Common Connector Types
RAM Types
Install and Configure Storage Devices
Internal PC Parts
Peripheral Types
Power Supply Types and Features
PC Configurations
Install and Configure Common Devices
Configure Printers and Settings
A+ (220-1001) DOMAIN 4: VIRTUALISATION AND CLOUD COMPUTING
Cloud Computing Concepts
Client-Side Virtualisation
A+ (220-1001) DOMAIN 5: HARDWARE AND NETWORK TROUBLESHOOTING
Troubleshooting Methods
Troubleshoot Hardware Problems
Troubleshoot Hard Drives and RAIDs
Troubleshoot Video and Display Issues
Troubleshoot Mobile Device Issues
Troubleshoot Printers
Wired and Wireless Network Problems
A+ (220-1002) DOMAIN 1: OPERATING SYSTEMS
Compare and Contrast Operating Systems
Windows Versions
OS Installation and Upgrade Methods
Operating System Features and Tools
Control Panel Utilities
Application Installation Concepts
Windows Networking Configuration
MAC Features
Basic Linux Commands
A+ (220-1002) DOMAIN 2: SECURITY
Physical Security Measures
Logical Security Concepts
Wireless Security Protocols
Detect, Remove and Prevent Malware
Threats and Vulnerabilities
Windows OS Security Settings
Workstation Security Best Practices
Securing Mobile Devices
Destruction and Disposal Methods
SOHO Network Security
A+ (220-1002) DOMAIN 3: SOFTWARE TROUBLESHOOTING
Windows OS Troubleshooting
Troubleshoot PC Security Issues
Malware Removal Best Practices
Common Mobile Device Symptoms
Mobile OS and App Security Issues
A+ (220-1002) DOMAIN 5: OPERATIONAL PROCEDURES
Documentation Best Practices
Change Management Best Practices
Disaster Prevention and Recovery
Common Safety Procedures
Personal Safety
Environmental Impacts and Controls
Licensing, Privacy, Prohibited Content
Communication and Professionalism
Scripting Basics
Remote Access Technologies
Final Thoughts
* Vendor specific exams may need to be organised separately. Please speak to our Course Advisor for details.
Request more details or call the team on 1800 532632
Simply enter your details below and we'll email you a copy of all the course details straightaway. One of our friendly course advisors will be in touch to see how we can help and answer all your questions.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
Click below for more details or call us on 1800 532632.
