IT Technician Award

This particular award covers the basics of working with IT or in a related environment, structured around the topics of project management, IT communications, software, hardware, security, networking and basic IT literacy.

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Is this for you?

The Pitman Training IT Technician Award is ideal for those looking to take a first step into an exciting career in Tech, as well as those looking to extend their existing skillset with essential and practical IT Skills.

Whether you’re an Office Manager looking to gain the essential skills to maintain your PCs and printers, or a budding IT Support Technician looking to take a first step, this award is an ideal combination of fundamental IT skills with essential communication and project management training. This award is also ideal for employers looking to promote and verify basic fluency in IT terminology and concepts among their employees.

Award and Associated Qualifications

Awarded 70 CPD points upon successful completion

Start Date


Study Type

Blended, distance learning, in centre

Training Type



70 hours or 3 weeks full-time study

About this award

By studying the Pitman Training IT Technician Award you will cover all the basics of IT, and have the perfect stepping stone to more in-depth training and qualifications for the IT sector.

The IT Technician Award allows you to cover all the essentials in IT, Project Management and IT Communications, without the requirement to commit to extensive or in-depth training.

The skills gained from this Award will also help those working in non-IT specific roles, such as sales representatives, account managers, business development managers, or product and marketing specialists enhance their IT awareness and develop some key communication and project management skills.

On successful completion of this award, you will receive nationally and internationally recognised Pitman Training Award certification. You will also be ready to sit the CompTIA IT Fundamentals exam (exam code FC0-U51), a stepping stone to more advanced CompTIA certifications such as CompTIA A+, CompTIA Network+ and CompTIA Security+.

This programme is also accredited by the CPD Standards Office for 70 CPD points. As well as receiving a Pitman Training Award upon completion of this course, you’ll also receive confirmation of the CPD points gained by training with us, which can be submitted as part of your CPD records.

Graduates of the programme have the option to continue their training by transferring to the Pitman Training IT Support Technician Diploma, Network Support Technician Diploma or our Server Support Technician Diploma.

Aims and Objectives

The aim of this award is to enable you to gain enough knowledge to manage, plan and communicate essential IT related tasks and projects, such as setting up a new PC, installing software, establishing network connectivity, identifying compatibility issues, performing preventative maintenance and identifying security risks.

Courses Included

In addition to the two core courses listed below you’ll also study CompTIA IT Fundamentals.

Communication Skills for IT Specialists

The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.


Project Management Fundamentals

Split into four engaging parts, this course takes you through the full life cycle of a project in terms of defining what it is, planning every aspect, implementation, completion and evaluation of a project. 


There are no pre-requisites for entry to this course. It is recommended that you meet with a qualified Pitman Training Course Advisor in advance, to ensure the programme is suitable to your career and training objectives.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 



  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.



Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.



Career Path

IT careers can be extremely rewarding. There is always a demand for skilled IT workers in Ireland and with further training and experience you could work your way to more advanced IT positions such as Senior IT Technician, Technical Support Engineer, Network Manager or Infrastructure Technician.

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Request more details or call the team on 1800 532632

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Whats the difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.


Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.


Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.

Course Fees?

Click below for more details or call us on 1800 532632.

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