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Effective Business Communication

Course Outline

Effective business communication is an invaluable and essential skill, at the top of employers most desired skills and this course gives you a firm foundation.

Split into eight lessons, it begins with learning about different forms of communication, and continues to teach, among other things, about appropriate tone, styles of writing, different types of letter, the use of email and effective telephone communication. And this highly-effective business communication training is completed with presentation skills.

This is flexible training which you can study at your own pace, so your business communication training will be adapt to your own style. You will complete a workbook which will be yours to keep as handy reference guide - and you'll always have the power of the Pitman Training name on your CV.

When you've mastered basic business communication, you can continue to enhance your skills with some of our other courses, such as Microsoft Word or Go Make A Difference!