The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.
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The aim of this course is to learn how to communicate successfully while managing projects and people within the IT industry.
Awarded 12 CPD points upon successful completion
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I chose this course as I wanted a qualification which would allow me to work in an office environment. Pitman offered affordable courses which were flexible enough to allow me to retrain while working. The Learning Coaches were extremely helpful and understanding. My experience with Pitman was stress-free and smooth and I’m very happy with the whole experience.
The world of IT can be confusing if you don’t speak the language, so our Communication Skills for IT Specialists course is designed to help you effectively engage with all types of audiences.
This informative course will enable you to manage and build positive relationships within any organization as businesses continue to embrace technological advancements.
To be a great communicator, you need, first of all, to understand the theory behind good communication and the positive results it brings.
In this course, you’ll learn how to be a good listener, as well as learn how to build trust through effective communication, which is essential when working in a technical team environment. What’s more, to truly add value, you’ll learn how to act with diplomacy and tact to become a successful and professional communicator in the IT field.
Module 1: Proven Techniques for Technical Communication
Module 2: Communicating Effectively with Customers
Module 3: Making an Impact with Non-Verbal Communication
Module 4: Communicating with Confidence
Module 5: Trust Building through Effective Communication
Module 6: Improving your Technical Writing Skills
Module 7: Become a Great Listener
Module 8: Acting with Diplomacy and Tact
Module 9: Handling Team Conflict
Request more details or call the team on 1800 532632
Simply enter your details below and we'll email you a copy of all the course details straightaway. One of our friendly course advisors will be in touch to see how we can help and answer all your questions.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
Click below for more details or call us on 1800 532632.
